By Ray Williams November 15 2021 On a daily basis now, we see celebrities, politicians and business leaders and heads of state not just refusing to apologize and take responsibility for actions they or their organizations have taken, but giving non-apologies — the...
By Ray Williams November 15, 2021 Physical touch is a fundamental part of being a human. The current COVID-19 pandemic has put severe restrictions on touching, and it may have a long-term negative impact on our well-being. Physical distancing and the lack of human...
By Ray Williams November 13, 2021 Self-reflection is a critical component of self-awareness and emotional intelligence, and research shows it can make leaders become far more effective. What does being a good leader mean to you? Having tonnes of...
By Ray Williams November 11, 2021 Disagreeable, dishonest and toxic leaders can mean bad outcomes for organizations and work groups. “I could stand in the middle of Fifth Avenue and shoot somebody and I wouldn’t lose any voters. Okay. It’s like...
By Ray Williams February, 2022 Employee theft, embezzlement and fraud costs US businesses up to $50 billion annually. But this behavior often starts small, and research in Psychological Science suggests that cultivating feelings of gratitude can encourage employees to...
By Ray Williams November 6, 2021 Our society worships success and even demands it. Success defines the person and the organization. It is the way we define goal attainments. Success is also defined by its polar opposite, failure. The commonly held view is that failure...