The Erosion of Trust in America’s Institutions and Leaders

    By Ray Williams, May 1, 2019     Trust is eroding in America –for leaders, corporations, institutions, governments and for each other. The consequences may be far more damaging than changes in interest rates, GDP or unemployment levels.  ...
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Beware: The Dark Side of Charismatic Leadership

We may be reaching watershed in our attraction to charismatic leaders, at least the ones where style and charm without substance no longer have an appeal.

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Why The Best Leaders View Vulnerability as a Strength

Why The Best Leaders View Vulnerability as a Strength By Ray Williams, April 20, 2019 There is compelling evidence that leaders who are prepared to show their vulnerability more easily gain the trust of others, and are, in fact, more effective leaders. Admitting our...
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How Workaholism is Damaging Our Productivity and Well-Being

How Workaholism is Damaging Our Productivity and Well-Being By Ray Williams, April 14, 2019 In Japan they call it “karoshi” and in China it is “guolaosi.” As yet there is no word in English for working yourself to death, but as more and more...
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Why We Need An Empathy Revolution in Business

  Why We Need An Empathy Revolution in Business By Ray Williams, March 26, 2019   Increasingly, we hear stories of toxic workplaces and toxic leaders in which incivility, abusive behavior and bullying are commonplace, even among those businesses which are...
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Why The Best Leaders View Vulnerability as a Strength

Why The Best Leaders View Vulnerability as a Strength By Ray Williams, April 20, 2019 There is compelling evidence that leaders who are prepared to show their vulnerability more easily gain the trust of others, and are, in fact, more effective leaders. Admitting our... read more

Gun Control and the Culture of Violence in America

Gun Control and the Culture of Violence in America By Ray Williams, March 15, 2019 We hear about gun violence almost daily, from countries around the world, even peaceful ones such as New Zealand and Norway where tragic mass shootings took place. However, the U.S.... read more

The Psychology of First Impressions: Are They Accurate?

By Ray Williams, February 11, 2019   Remember that famous line in the movie Jerry Maguire where Renee Zellweger says to Tom Cruise, “You had me at ‘hello’ “? Or how participants in a speed dating exercise almost instantly assess the likeability... read more

How Neuroscience Can Make Better Leaders

By Ray Williams, February 6, 2019     Leaders today must understand and apply the knowledge of neuroscience to manage organizational change successfully. In the past, efforts at organizational change which have focused on the structural aspects of... read more

Have We Lost the Need For Physical Touch?

Has our hi-tech, media-socialized world lost something critical to our species—non-sexual human physical touch? Hasn’t human physical contact set us apart from other animals, and has helped us develop complex language, culture, thinking and emotional expression?

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Why We Procrastinate and What to do About It

Most of us have procrastinated about something at some time, and that is not abnormal. In contrast, habitual procrastinators repeatedly avoid doing things—particularly difficult things—and actively look for distractions. According to research from the American... read more

Self-Confidence: Nature or Nurture?

Are you born being self-confident, or do you learn to be that way? This question is the classic nature vs. nurture inquiry. While conventional wisdom has been on the side of nurture, there’s research that indicates some people may be genetically predisposed to be... read more

How Apologies are the Glue That Holds Us Together

    We all want an apology when someone does us wrong. Are the apologies effective? From the person giving the apology, it may be assumed so. From the perspective of the person receiving, it, maybe not. But showing changed behavior may be more convincing.... read more