By Ray Williams May 29, 2021 If you want to know how someone is feeling, it might be better to close your eyes and use your ears: People tend to read others’ emotions more accurately when they listen and don’t look, according to research published by the American...
By Ray Williams February 27, 2021 The media is full of stories about super successful CEOs, such as Jeff Bezos, Richard Branson or Oprah Winfrey. They are however, the exception, not the norm. A large number of CEOs and senior executives have less than stellar...
There is clear evidence now that shows the strong connection between effective and successful leaders and their possession of high levels of emotional intelligence. Leadership is a process of social interaction where the leader’s ability to influence the...