By Ray Williams November 15 2021 On a daily basis now, we see celebrities, politicians and business leaders and heads of state not just refusing to apologize and take responsibility for actions they or their organizations have taken, but giving non-apologies — the...
By Ray Williams October 3, 202 We probably have all had the experience of an apology. It could be receiving (or hoping to receive) and apology from someone who has said or done something that hurts you in some way, or it is your behavior that prompts you to give (or...
We all want an apology when someone does us wrong. Are the apologies effective? From the person giving the apology, it may be assumed so. From the perspective of the person receiving, it, maybe not. But showing changed behavior may be more convincing....
